Symetra offers a thrilling chance to become part of our team as an Associate Claims Examiner!
About the role
Provide claims assistance as directed including sole responsibility for researching, recording, and reporting findings from DMF monthly runs across both life and retirement divisions. Maintains individual life waiver of premium, individual disability income and various accelerated benefits reports and databases including monthly reviews and administration. Prepares communication for initial death claims and follow-ups claims communications for our customers for at least two of the claims divisions. Provides claims assistance by communicating with our customers both via written letters and verbal communication. Acts as accuracy check for keying of ACH payments to customers and maintains both ingoing and outgoing communication coordination.
What you will do
- Prepares written communication for death claim notifications in at least two divisions. Provides assistance with both written and verbal communication with our customers and serves as backup to claims examiners on telephones.
- Perform peer reviews for staff, support Retain Asset Program and service as primary EFT Table N Entry coordinator.
- Ensures compliance with internal and external regulations and maintains accurate and timely records including ensuring that customers are tracked and kept aware of their accounts.
- Assist or service as back-up for monthly death master file review for IA, Deferred and Life products. Review includes
Why Work at Symetra
Here’s what some of our employees share about why they choose to work at Symetra:
“I chose Symetra because I heard it was a pro-employee company—and it’s absolutely true. The work environment is supportive, the people are great, and the benefits are generous. Symetra truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow—both within your role and beyond—make it a great place to build your career.” - Alicia L., Claims Examiner
What we offer you
Benefits and Perks
We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are built to make your life better both at work and at home.
- Flexible full-time or hybrid telecommuting arrangements.
- Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%.
- Paid time away including vacation and sick time, flex days and ten paid holidays.
- Give back to your community and double your impact through our company matching.
- Want more details? Check out our Symetra Benefits Overview.
Compensation
Hourly Range: $22.00 - $30.87 plus eligibility for annual bonus program.