Kantar is the world’s leading data, insights and consulting company, and they are seeking an Associate in Client Service to deliver high-quality brand insights and analytics solutions. The role involves executing strategic brand insights projects, managing timelines and quality of work products, and supporting proposal development while fostering a collaborative team environment.
Responsibilities
- Delivery of high-quality/high-impact Brand insights and analytics solutions
- Delivery of strategic brand insights & analytics projects, which include brand performance measurement and other strategic projects such as, market structures, consumer & demand segmentations, consumer journey mapping, brand stretch/extension, portfolio strategy, brand architecture, foundational brand assessment, brand positioning/refresh, etc
- Responsible for execution of work products including questionnaires and reporting on medium-low complexity accounts with manager support, as needed, while supporting higher complexity projects
- Participates in client design and questionnaire discussions with some supervision
- Supports development of questionnaire, Sample Design and Analytic Plan
- Conducts data analysis, insights generation finding interesting facts in the data/preliminary reporting
- Manages timelines and quality of work products, working with internal departments and clients to achieve successful outcomes following solution and industry best practices
- Identify and solve project issues as they arise
- Perform in-depth quality checks at various stages of the research to ensure accuracy
- Actively seeks opportunities to support proposal development
- Serve as a go-to for new team members who have questions and provide support to new members who need help on how to perform tasks
- Understands our culture and how to take an active role on the team (e.g., attending/participating in ERG/Social Community meetings/activities/training)
- Take ownership on building your own skills through training, asking questions, and supporting team members
- Optimize efficiency of delivery without sacrifice of quality
- Challenges the status quo, looks for opportunities to improve, automate, streamline processes
- Building an understanding of our Brand capabilities, solutions, and analytic methods
- Exhibits good critical thinking skills, can follow an analytic plan, and is comfortable sharing ideas
- Helps with presentation development
Skills
- 1+ years of professional experience or strong internships / MMR programs; market research experience preferred with exposure to quantitative methodologies
- Strong process and time management skills; capable of prioritizing and delivering against multiple/competing deadlines; prior project management experience preferred
- Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g., SPSS, Survey Reporter, data management / cross tab tools and other proprietary tools)
- Strong detail-orientation with ability to manage multiple work streams and among multiple teams
- Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving
- Natural curiosity, a can-do attitude, driven and willing to take initiative
- Bachelor's degree in market research/marketing or related social science, mathematics and/or other analytic disciplines
- Clear and effective written and verbal communication skills
- Confidently delivers messages and exemplifies Kantar values
- Interest / passion in marketing research methods, tools, and science
- Interest / intellectual curiosity in learning the various Kantar solutions
- Aptitude for technical leadership for maximum client impact
- Market research experience preferred with exposure to quantitative methodologies
- Prior project management experience preferred
Benefits
- Medical plans with comprehensive, affordable coverage for a range of health services
- Health Savings Account/FSA
- Dental, Vision and benefits to cover unique healthcare needs
- Wellness Program
- 401k with match
- Tuition Reimbursement
- Commuter benefits
- Unlimited PTO
Company Overview
- Kantar is the data investment management division of WPP, is a global insight, information, and consultancy network. It was founded in 1992, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is http://www.kantar.com.
Company H1B Sponsorship
- Kantar has a track record of offering H1B sponsorships, with 3 in 2025, 6 in 2024, 12 in 2023, 16 in 2022, 5 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.