Softchoice is a software-focused IT solutions and services provider that empowers organizations to be agile and innovative. As a Commercial Inside Sales Client Advisor, you will manage customer accounts, support Field Account Executives, and seek cross-sell/upsell opportunities while diversifying your customer portfolio.
Responsibilities
- Responsible for the day-to-day Account Management of our customers
- Partner and support Field Account Executives to deliver an exceptional customer experience
- Help customers choose from multiple contracts and purchasing options
- Look for cross-sell/upsell opportunities for our customers
- Diversify and grow an active book of business
- Work with many technology vendors, partners, and specialists to assist your customers navigate the technology landscape
Skills
- 1 to 3 years of sales, retail, or account management experience
- Analytical and strategic, finding unique approaches to hitting your sales goals
- Passion for learning the ever-changing world of enterprise technology
- Requirement to follow a USA holiday schedule
- Ability to manage competing priorities from multiple stakeholders
- Not afraid to break ground on new relationships and overcome challenges with customers
- An effective, metric-driven salesperson with a proven track record of success
Benefits
- Comprehensive benefits from day one of employment.
- 2 paid volunteer days per year to give back to a cause of their choice.
Company Overview
Softchoice provides technology services and solutions for people to be engaged, connected, and creative at work. It was founded in 1989, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http://www.softchoice.com.
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