Cutover & Conversions Project Manager (Tapestry)
About Chartis
The challenges facing US healthcare are longstanding and all too familiar. We are Chartis, and we believe in better. We work with more than 1,900 organizations annually to develop and activate transformative strategies, operating models, and organizational enterprises that make US healthcare more affordable, accessible, safe, and human. With more than 1,450 professionals, we help providers, payers, technology innovators, retail companies, and investors create and embrace solutions that tangibly and materially reshape healthcare for the better. Our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—is 100% focused on healthcare and each has a longstanding commitment to helping transform healthcare in big and small ways. Believe in better.
Chartis has offices in Boston, Chicago, New York, Washington D.C., and Nashville.
Remote work is allowed.
Job Summary
We are seeking an experienced Cutover & Conversions Project Manager with deep expertise in Epic Tapestry to lead and coordinate large-scale system go-lives and data conversion initiatives. This role is responsible for planning, managing, and executing all cutover and conversion activities to ensure a seamless transition from legacy systems to Epic Tapestry.
The ideal candidate brings strong healthcare IT experience, exceptional organizational skills, and a proven track record managing complex, cross-functional go-lives.
Key Responsibilities
Cutover Planning & Execution
- Develop and maintain comprehensive cutover plans, including detailed runbooks, timelines, and dependencies
- Lead cutover strategy sessions and readiness assessments
- Coordinate all go-live activities, ensuring alignment across technical and operational teams
- Manage command center activities during go-live and stabilization periods
Data Conversion Management
- Oversee end-to-end data conversion lifecycle (mapping, extraction, transformation, validation, and reconciliation)
- Collaborate with data architects, analysts, and Epic teams to ensure data integrity and accuracy
- Define and track conversion metrics, reconciliation processes, and sign-offs
- Manage mock conversions and dress rehearsals
Tapestry (Epic) Expertise
- Partner with Tapestry application teams to support payer system configuration and migration
- Ensure alignment of conversion activities with Tapestry workflows and business processes
- Provide guidance on payer-specific data structures, membership, claims, and billing data
Stakeholder & Team Coordination
- Serve as the central point of coordination across IT, business, vendor, and Epic teams
- Facilitate cross-functional meetings, status reporting, and executive communications
- Manage risks, issues, and dependencies with clear escalation paths
Governance & Readiness
- Define go/no-go criteria and support executive decision-making
- Ensure all readiness checkpoints (technical, operational, training, support) are met
- Maintain detailed documentation of cutover and conversion processes
Required Qualifications
- 5+ years of project management experience in healthcare IT
- 3+ years of hands-on experience with Epic, specifically Tapestry (payer platform)
- Proven experience managing cutover and/or data conversion for large system implementations
- Strong understanding of payer operations (claims, enrollment, billing, benefits)
- Experience with mock conversions, go-live planning, and command center operations
- Excellent communication, leadership, and stakeholder management skills
Hourly range: $75 hr.-$80 hr. The hourly range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs.
At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.