Introduction to Workwarp and the Commercial Insurance Industry
The commercial insurance industry in the United States is a vast and growing market, valued at over $300 billion, designed to protect commercial auto owners from unforeseen risks and financial losses. As a leader in this industry, Workwarp (previously mentioned as Geico) is at the forefront of providing innovative insurance solutions to its customers. It's an exciting time to join our team, as we are seeking highly skilled and dedicated Commercial Auto Casualty Examiners to join our Commercial Claims Liability Team. In this role, you will have the opportunity to expand your technical and procedural knowledge, handling complex commercial automobile claims for our valued customers in a fast-paced and dynamic environment.
Job Overview and Responsibilities
As a Commercial Auto Casualty Examiner, you will play a critical role in our claims handling process, ensuring that all assigned claims are thoroughly investigated and resolved in a timely and efficient manner. Your key responsibilities will include:
- Promptly investigating all assigned claims for coverage, liability assessment, damages evaluation, and subrogation/contribution, ensuring timely disposition of all claims in accordance with regulatory and statutory requirements.
- Establishing and executing appropriate action plans for claim resolution, including loss cost management, to achieve optimal outcomes for our customers and the company.
- Collaborating with internal and external business partners, such as claims adjusters, investigators, and legal counsel, to investigate and reach appropriate disposition of all claims.
- Maintaining a strong working knowledge of regulatory and jurisdictional requirements, ensuring compliance with all relevant laws and regulations.
- Demonstrating technical proficiency through timely, consistent execution of best claim practices and established claims handling guidelines, ensuring high-quality service to our customers.
- Communicating effectively with internal and external customers, including policyholders, claimants, and other stakeholders, on claims and account issues, providing timely and accurate updates and resolutions.
- Effectively managing the litigation process and defense counsel to ensure timely and cost-effective outcomes, minimizing losses and protecting the company's interests.
- Preparing and submitting claim status and excess reports to clients and their excess carriers, ensuring transparency and accountability in the claims handling process.
Requirements and Qualifications
To be successful in this role, you will need to possess the following essential qualifications:
- 2+ years of progressively responsible experience handling commercial automobiles and casualty claims, with a strong understanding of coverage, negligence principles, investigation, and negotiation techniques.
- FL or TX claims licenses preferred, with the ability to obtain and maintain state adjusting licenses as needed, ensuring compliance with all relevant regulatory requirements.
- Familiarity with claims handling software and technology, with the ability to quickly adapt to new systems and processes.
- Strong organizational skills, with the ability to work independently, handle multiple tasks simultaneously, and exercise good judgment in a fast-paced environment.
- Excellent verbal and written communication skills, with the ability to effectively communicate with internal and external customers, including policyholders, claimants, and other stakeholders.
- Excellent customer service skills, with a strong focus on providing high-quality service and ensuring customer satisfaction.
Preferred qualifications include:
- Advanced degree in a related field, such as law, business, or insurance.
- Professional certifications, such as CPCU, AIC, or ARM, demonstrating expertise and commitment to the field.
- Experience working in a remote or virtual environment, with the ability to self-motivate and work independently with minimal supervision.
Skills and Competencies
To succeed in this role, you will need to possess the following skills and competencies:
- Strong analytical and problem-solving skills, with the ability to analyze complex claims data and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to effectively communicate with internal and external customers, including policyholders, claimants, and other stakeholders.
- Strong organizational and time management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
- Ability to work independently, with minimal supervision, and as part of a team, collaborating with internal and external business partners to achieve common goals.
- Strong technical skills, with the ability to quickly adapt to new systems and processes, including claims handling software and technology.
Career Growth Opportunities and Learning Benefits
At Workwarp, we are committed to the growth and development of our employees, providing opportunities for career advancement and professional development. As a Commercial Auto Casualty Examiner, you will have access to:
- Comprehensive training programs, including claims handling, insurance law, and regulatory compliance, to ensure you have the skills and knowledge needed to succeed in your role.
- Mentorship and coaching from experienced professionals, providing guidance and support to help you achieve your career goals.
- Opportunities for career advancement, including promotions to senior claims roles or other positions within the company, such as claims management or underwriting.
- Professional development opportunities, including conferences, seminars, and workshops, to stay up-to-date on industry trends and best practices.
Work Environment and Company Culture
At Workwarp, we pride ourselves on our dynamic and supportive work environment, with a strong focus on teamwork, collaboration, and customer service. As a remote employee, you will be part of a virtual team, working closely with colleagues and managers to achieve common goals. Our company culture is built on the following values:
- Integrity, with a strong commitment to ethics and compliance.
- Customer focus, with a dedication to providing high-quality service and ensuring customer satisfaction.
- Teamwork, with a collaborative and supportive work environment.
- Innovation, with a focus on continuous improvement and innovation in our products and services.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- Annual salary range of $28.79 - $56.08, depending on experience and qualifications.
- Comprehensive benefits package, including medical, dental, and vision insurance, with no waiting period.
- Paid vacation, sick, and parental leave, to ensure a healthy work-life balance.
- 401(k) plan, with company match, to help you save for your future.
- Tuition reimbursement, to support your ongoing education and professional development.
- Paid training and licensures, to ensure you have the skills and knowledge needed to succeed in your role.
Conclusion and Call to Action
If you are a motivated and experienced claims professional, looking for a new challenge and opportunity to grow your career, we encourage you to apply for this exciting role. As a Commercial Auto Casualty Examiner at Workwarp, you will be part of a dynamic and supportive team, working together to provide high-quality service to our customers and drive business success. Don't miss this opportunity to join our team and take your career to the next level. Apply now and take the first step towards a rewarding and challenging career in commercial insurance claims.
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
Apply Now