At arenaflex, we're passionate about delivering exceptional customer experiences that exceed expectations. As a Customer Service Representative, you'll be at the forefront of this mission, working with a talented team to provide world-class support to our customers. If you're a people person with a passion for delivering legendary service, we want to hear from you!
**About arenaflex**
arenaflex is a leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations. As a family-owned company, we're committed to creating a positive and inclusive work environment that fosters growth and development. Our Texas Branch in Irving is a hub of activity, with a team of dedicated professionals working together to deliver exceptional results.
**Why Join arenaflex?**
* Competitive pay: $24 to $28 per hour, with significant growth and earning potential
* Comprehensive benefits package, including complete health insurance coverage and 401(k) with 6% employer match
* Multiple bonus programs and tuition assistance to support your professional development
* Best-in-class facilities, including a first-class fitness center and beautifully maintained walking paths
* Collaborative and inclusive work environment that values diversity and inclusion
**Job Responsibilities**
As a Customer Service Representative at arenaflex, you'll be responsible for:
* Processing customer orders and inquiries in a collaborative call center using world-class technology
* Communicating with customers over phone, email, and chat to resolve issues and answer questions
* Helping customers navigate arenaflex's website and online ordering system
* Becoming a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently
**Minimum Requirements**
* High school diploma or equivalent; Bachelor's degree preferred
* Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!
**Benefits**
* Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
* Multiple bonus programs
* Paid holidays and generous paid time off
* Tuition Assistance Program that covers professional continuing education
* Employee Perks:
+ Best-in-class, clean, modern facilities
+ First-class fitness center and beautifully maintained walking paths
**Work Environment and Culture**
Our Texas Branch in Irving is a dynamic and inclusive work environment that values diversity and inclusion. We're committed to creating a positive and supportive culture that fosters growth and development. As a Customer Service Representative, you'll be part of a talented team that's passionate about delivering exceptional customer experiences.
**Career Growth Opportunities**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Service Representative, you'll have opportunities to:
* Develop your skills and expertise through comprehensive training and development programs
* Take on new challenges and responsibilities as you grow in your role
* Collaborate with a talented team to deliver exceptional results and drive business growth
**How to Apply**
If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we want to hear from you! Apply now to join our team as a Customer Service Representative at arenaflex.
**Location**
Irving, TX
**Expected Salary**
$24 to $28 per hour
**Job Type**
Full-time
**Experience**
Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!
**Education**
High school diploma or equivalent; Bachelor's degree preferred
**Work Schedule**
Training Shift: Monday - Friday, 8:30 AM to 5 PM
After training, your shift will be Monday - Friday, various shifts available
**Apply Now**