At blithequark, we are passionate about keeping communities healthy by providing innovative technology-enabled revenue cycle management solutions for health systems, hospitals, and affiliated physician groups. Our mission is built on the principle that every interaction with our patients should be meaningful and reflect a human touch. We believe that our people are the backbone of our organization, and by empowering them, we can challenge the status quo and make a real difference in the lives of our patients.
We are seeking an experienced and compassionate Customer Service Specialist to join our team in a remote capacity, based in Cincinnati, OH. As a key member of our Revenue Cycle team, you will be responsible for delivering exceptional customer service and collection activities, ensuring that our patients receive the highest level of care and support throughout their financial journey. If you are a motivated and patient-centric individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.
The Customer Service Specialist will perform a wide range of customer service and collection duties, utilizing their knowledge of all areas of Patient Financial Services to resolve patient inquiries, post payments, set up payment plans, and research and resolve account issues. The successful candidate will be an excellent communicator, able to provide empathetic and professional support to our patients, while also meeting collection goals and partnering with other departments to resolve customer service issues.
To be successful in this role, you will need:
While not essential, the following qualifications are desirable:
At blithequark, we are committed to the growth and development of our associates. We offer a range of opportunities for professional development, including:
At blithequark, we pride ourselves on our collaborative, growth-oriented, and innovative culture. We offer a comprehensive benefits package, including:
By joining blithequark, you will become part of an award-winning team that is dedicated to making a difference in the lives of our patients. We have been recognized as a:
If you are a motivated and patient-centric individual with a passion for healthcare, we encourage you to apply for this exciting opportunity to join our team as a Customer Service Specialist. At blithequark, we are committed to empowering our associates to deliver exceptional patient experiences and make a real difference in the lives of our patients. Apply now to take the first step in your career with blithequark!
blithequark is an equal employment opportunity employer. We are committed to diversity, equity, and inclusion, and welcome applications from qualified candidates of all backgrounds. We do not discriminate on the basis of race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information, or any other basis protected by applicable federal, state, or local laws.
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