Experienced Exits Specialist – Remote Title IV Compliance and Student Account Management

About Workwarp and Ancora Education

At Workwarp, we are dedicated to providing innovative solutions for the education industry. Our team is passionate about creating a seamless experience for students, educators, and administrators alike. As a leading provider of education technology, we strive to empower institutions to achieve their goals and make a lasting impact on their communities. Ancora Education, a subsidiary of Workwarp, is committed to delivering exceptional educational experiences that foster growth, inclusivity, and academic excellence. We are proud to offer a dynamic work environment that values diversity, collaboration, and continuous learning.

Job Summary

We are seeking an experienced Exits Specialist to join our team at Ancora Education. As an Exits Specialist, you will play a critical role in ensuring the accurate and timely reconciliation of student accounts upon their exit from the institution. This position requires a high level of attention to detail, excellent organizational skills, and a strong understanding of federal regulations and compliance requirements. If you are a motivated and detail-oriented individual with a passion for education, we encourage you to apply for this exciting opportunity.

Key Responsibilities

The Exits Specialist will be responsible for the following key tasks:

• Processes Clearances, Withdrawals, Stipends, and Refunds:
• Processes all required Title IV/Institutional tuition refund and returns of aid (R2T4) calculations to ensure timely and accurate compliance with regulations.
• Assists in the reconciliation of student records and financial transactions regarding R2T4.
• Processes student requests for stipends via Ancora Education's refund disbursement partner (i.e., Sallie Mae).
• Manages refunds of credit balances according to federal regulations.
• Audits exiting students' accounts and reconciles charges and disbursements to ensure the proper approvals are granted for Extern and Graduate clearance.
• Complies with Title IV Funds Policy:
• Maintains detailed records to ensure a clear audit trail of stipends and refunds are kept.
• Contributes to the Continuous Improvement of Title IV Processes:
• Assists in the development and improvement of processes to ensure the efficient turnaround of R2T4 calculations.
• Attends conferences and stays abreast of regulatory changes to ensure Ancora Education's processes and procedures are compliant with all federal and U.S. Department of Education cash management regulations.
• Assists others (e.g., Student Accounts, Student Services, etc.) in assessing the impact of the new government rules and regulations and helps to implement any necessary changes to affected processes and procedures.
• Provides Clerical and Administrative Support:
• Provides clerical and administrative support to others (e.g., Revenue Specialists, etc.), as needed.
• Gathers information and prepares work papers to support audits (e.g., student file audits, annual federal financial aid audits, etc.).

Experience and Qualifications

To be successful in this role, you will need to possess the following qualifications:

• Minimum Requirements:
• Associate's degree in Business or Accounting or equivalent experience.
• 1-2 years of progressive experience in federal student aid processing, including determining eligibility, disbursing aid, and student exit requirements.
• Preferred Qualifications:
• Bachelor's Degree in Business or Accounting (or equivalent work experience).
• 3-5 years of progressive experience in federal financial aid.
• 1-2 years of Business Office/Student Account reconciliation/auditing in a post-secondary education environment.
• Experience with student management software (e.g., CampusVue).

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency in Microsoft Office and Google Suite.
• Ability to adapt to changing priorities and deadlines.

Career Growth Opportunities and Learning Benefits

Ancora Education is committed to providing a supportive and inclusive work environment that fosters growth and development. As an Exits Specialist, you will have opportunities to:

• Develop your skills and expertise in federal student aid processing and compliance.
• Contribute to the continuous improvement of processes and procedures.
• Collaborate with a talented team of professionals who share your passion for education.
• Participate in training and professional development opportunities to enhance your skills and knowledge.
• Enjoy a competitive salary and benefits package, including a matched 401(k) and paid time off.

Work Environment and Company Culture

Ancora Education is a remote-friendly company that values flexibility and work-life balance. As an Exits Specialist, you will have the opportunity to work from home and enjoy a comfortable and supportive work environment. Our company culture is built on the following values:

• Diversity and inclusion.
• Collaboration and teamwork.
• Continuous learning and professional development.
• Customer-focused and student-centered approach.
• Transparency and open communication.

Compensation, Perks, and Benefits

Ancora Education offers a competitive salary and benefits package, including:

• A matched 401(k) plan.
• 2 weeks of paid time off after 90 days of employment.
• A comprehensive benefits package, including medical, dental, and vision insurance.
• A flexible and remote-friendly work environment.
• Opportunities for professional development and growth.

How to Apply

If you are a motivated and detail-oriented individual with a passion for education, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer

Ancora Education is an equal opportunity employer that maintains a policy of nondiscrimination with respect to all employees and applicants for employment. We are committed to creating a diverse and inclusive work environment that values diversity, equity, and inclusion.

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