About Us
At Starbucks, we're not just a coffee company – we're a community-driven organization that's passionate about creating a culture of warmth, inclusivity, and connection. We're dedicated to inspiring and nurturing the human spirit, one cup at a time. As a Service Delivery Analyst, you'll be part of our Help Work team, supporting internal clients from various departments, including Obtaining and arranging, Records Payable, and other Specialty Units, in their Secure to-Pay (P2P) activities. This role is a fantastic opportunity to join a dynamic team that's shaping the future of our organization.
Job Summary
We're seeking an experienced Full Stack Service Delivery Analyst to join our team in Sacramento, USA. As a Service Delivery Analyst, you'll be responsible for executing analysis on provider, buying, and records payable data to identify and address data issues. You'll work closely with our internal clients to provide expert support and guidance, ensuring seamless execution of our P2P activities across a global scale. If you're a detail-oriented, analytical, and customer-focused individual with a passion for delivering exceptional results, we'd love to hear from you!
Key Responsibilities
- Accomplish Results: Execute analysis on provider, buying, and records payable data to identify and address data issues, including the ability to extract data to perform analysis.
- Experience our Mission and Values: Embody a growth mindset and actively support the Obtain to-Pay (P2P) service in promoting a culture of growth, innovation, and excellence, enhancing clients and investors.
- Help Others Succeed: Act as a vital contributor in resolving complex or expedited requests, where start-to-finish ownership and technical skills are required to provide solutions.
Essential Qualifications
We're looking for candidates with:
- Four-year degree and at least 2 years of experience in a supply chain, accounting, or related business role, or a High School Diploma and at least 5 years of experience in a purchasing, supply chain, accounting, or related business role.
- Experience in creating and utilizing complex SQL queries or other comparable database tools (2-3 years).
- Experience with a coding language like Python (1-2 years).
- Ability to convert raw data into a usable and visual representation that supports business decisions or enables precise execution of the required action (1-2 years).
- Practical knowledge and understanding of ERP systems (Prophet, SAP) (2-3 years).
- Ability to apply knowledge of multidisciplinary business standards and practices to achieve effective results in cross-functional tasks and activities.
- Working knowledge of supplier lifecycle management, supply chain operations, contracting practices, and purchasing practices or invoicing practices.
- Demonstrated ability to communicate across all levels of business and clients (written and orally).
Preferred Qualifications
We're looking for candidates with:
- Experience with cloud-based applications and web development.
- Knowledge of Agile methodologies and Scrum principles.
- Experience with data visualization tools and techniques.
- Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines.
Career Growth Opportunities and Learning Benefits
At Starbucks, we're committed to helping our employees grow and develop their careers. As a Service Delivery Analyst, you'll have access to a range of training and development opportunities, including:
- Regular training and coaching sessions to enhance your skills and knowledge.
- Opportunities to work on high-visibility projects and contribute to the development of our P2P activities.
- Collaboration with cross-functional teams to drive business results and innovation.
- Access to our employee development programs, including mentorship and leadership development opportunities.
Work Environment and Company Culture
As a Service Delivery Analyst, you'll be part of a dynamic and collaborative team that's passionate about delivering exceptional results. Our work environment is fast-paced and challenging, with a focus on innovation and continuous improvement. We're committed to creating a culture of inclusivity, respect, and open communication, where every employee feels valued and empowered to contribute their best work.
Compensation, Perks, and Benefits
We offer a competitive salary of $27-$35/hour, depending on experience. In addition to your salary, you'll enjoy a range of benefits, including:
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Flexible paid time off and holidays.
- Access to our employee assistance program.
- Discounts on Starbucks products and services.
Conclusion
If you're a motivated, analytical, and customer-focused individual with a passion for delivering exceptional results, we'd love to hear from you! As a Service Delivery Analyst, you'll have the opportunity to join a dynamic team that's shaping the future of our organization. Apply now to take the first step in your career journey with Starbucks!
Apply Now
Apply Now