Are you a highly motivated and skilled software engineer looking for a challenging and rewarding role in a dynamic and innovative company? Do you have a passion for delivering exceptional customer experiences and a desire to work in a fast-paced, agile environment? If so, we invite you to join arenaflex as a Remote Customer Experience Specialist, where you will play a pivotal role in shaping the future of aviation and redefining the customer experience.
**About arenaflex**
arenaflex is a leading airline that is committed to delivering exceptional service and innovative solutions to our customers. We are a company that values flexibility, opportunity, and collaboration, and we are seeking talented individuals who share our passion for excellence and our commitment to customer satisfaction. As a remote team member, you will have the opportunity to work from the comfort of your own home, leveraging cutting-edge technology and your expertise to drive success.
**Roles and Responsibilities**
As a Remote Customer Experience Specialist at arenaflex, you will be responsible for a wide range of tasks, including:
* Developing Proof-of-Concept and MVP (Minimum Viable Product) tasks to validate new architectures and answers
* Writing and growing code, operating in the front and back-end technology and cloud infrastructures, and actively taking part in code reviews
* Analyzing person necessities to derive software program layout and overall performance necessities
* Debugging present software program and accurate defects
* Providing guidelines for enhancing documentation and software program improvement procedure standards
* Designing and coding new software programs or alter present software programs to feature new features
* Writing code that meets specifications. Developing software program packages and equipment
* Completing programming and plays trying out and debugging packages
* Developing software program packages and equipment with the use of Agile improvement methodologies
* Design, develop, and preserve internet packages on AWS
* Implement scalable and fault-tolerant structures on AWS
* Utilize AWS offerings inclusive of EC2, S3, RDS, and CloudFront to construct and install internet packages
* Work with the improvement crew to make certain that every one package are optimized for overall performance and scalability
* Troubleshoot and debug internet packages and infrastructure issues
* Collaborate with different groups to enhance the general structure and layout of the internet packages
* Stay contemporary with the present-day improvements in AWS and internet improvement technology
**What You Need to Succeed**
To be successful in this role, you will need to possess the following qualifications and skills:
* Strong experience with internet improvement and internet technology inclusive of HTML, CSS, JavaScript, and internet frameworks inclusive of Ruby on Rails, Node.js, or Django
* Bachelor's or Master's diploma in Computer Science or associated area
* Experience with AWS offerings inclusive of EC2, S3, RDS, and CloudFront
* Knowledge of containerization and box orchestration (Docker, Kubernetes)
* Strong information on disbursed structures, microservices structure, and cloud-primarily based total infrastructure
* Understanding of database structures and SQL
* Experience with Linux/Unix working structures
* Strong analytical and problem-fixing skills
* Excellent verbal exchange and collaboration skills
* Ability to work in a fast-moving and agile surroundings
* Consistently prioritizes protection and protection of self, others, and private data
* Embraces various people, thinking, and styles
* Possesses an excessive faculty diploma, GED, or excessive faculty equivalency
* Is a minimum of 18 years of age and has the authorization to work inside the United States
* Demonstrates that privateness is a concern whilst coping with private data
**What Will Give You a Competitive Edge**
While the above qualifications and skills are essential for success in this role, the following preferred qualifications and skills will give you a competitive edge:
* Airline enterprise know-how is a plus
* Experience operating in an airline generation surroundings is preferred
* Highly influenced and eager to work in a fast-moving organization
* Experience with agile improvement with common releases is a plus
* Bachelor's or Master's diploma in Computer Science or associated area
* Experience with AWS offerings inclusive of EC2, S3, RDS, and CloudFront preferred
**Job Benefits**
As a Remote Customer Experience Specialist at arenaflex, you will enjoy a wide range of benefits, including:
* Competitive salary, industry-main pro?t sharing software, and overall performance incentives
* 401(k) with beneficial enterprise contributions of as much as 9%
* Paid days without work which include vacation, holidays, paid private time, maternity, and parental leave
* Comprehensive fitness bene?ts which include medical, dental, vision, short/long time incapacity, and lifestyle bene?ts
* Family care help thru fertility assistance, surrogacy and adoption help, lactation assist, sponsored backup care, and applications that assist with cherished ones in all stages
* Holistic Well-being applications to assist physical, emotional, social, and monetary fitness, which include getting entry to a worker help software imparting assistance for you and all and sundry for your household, loose monetary coaching, and good-sized assets helping intellectual fitness
* Domestic and International space-to be had flight privileges for personnel and eligible own circle of relatives members
* Career improvement applications to obtain your long-time period professional dreams
* World-extensive partnerships to interact in network carriers and progressive dreams created to the cognizance of sustainability and lowering our carbon footprint
* Business Resource Groups were created to attach personnel with not unusual place pursuits to sell inclusion, offer angle, and assist put-in-force strategies
* Recognition rewards and awards thru the platform Unstoppable Together
* Access to over 500 discounts, specialty financial savings, and voluntary blessings thru Deltaperks which include automobile and motel leases and auto, home, and puppy insurance, felony services, and childcare
**How to Apply**
If you are a highly motivated and skilled software engineer looking for a challenging and rewarding role in a dynamic and innovative company, we invite you to apply for the Remote Customer Experience Specialist position at arenaflex. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!