Are you a detail-oriented and organized individual with a passion for helping others? Do you want to work in a fast-paced environment where you can make a real difference in the lives of injured workers? Look no further! arenaflex is seeking an experienced Medical Claims Data Entry Associate to join our Central Management Unit team. As a key member of our remote team, you will play a crucial role in providing administrative support to our Clinical Teams of Nurses and Vocational Rehabilitation Counselors, ensuring high standards of service delivery and compliance while enhancing patient care.
**About arenaflex**
arenaflex is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Our mission is to take care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line. With over 27,000 colleagues across 65 countries, we provide a broad range of resources tailored to clients' specific needs in casualty, property, marine, benefits, and other lines.
**Job Summary**
As a Medical Claims Data Entry Associate, you will operate from your home office while remaining an integral member of our nationwide supportive team. You will provide increased efficiency for the operation by providing general support to the medical staff in a team environment. Your primary responsibilities will include:
* Ensuring that required documents have been received and accessing and assigning cases for clinical professionals based on claim specifics, geographic needs, and caseloads
* Entering new claims data into the claims management system accurately and maintaining data integrity
* Performing quality assurance reviews according to protocol
* Reviewing, organizing, attaching, and labeling incoming medical documents to appropriate case management systems
* Timely data entry for new and existing referrals
* Collaborating with members of the health care team to provide ongoing case management services
* Understanding the organization's quality management program and the case management associate's role within that program
**Key Responsibilities**
* Ensure accurate and timely data entry into the claims management system
* Maintain data integrity and accuracy in all aspects of case management
* Perform quality assurance reviews according to protocol to ensure compliance and high standards of service delivery
* Review, organize, attach, and label incoming medical documents to appropriate case management systems
* Collaborate with members of the health care team to provide ongoing case management services
* Understand and adhere to the organization's quality management program and the case management associate's role within that program
**Qualifications**
* Associate degree (or higher) in clinical or medical health administration or related field preferred
* 3+ years of industry experience, healthcare network, patient care scheduling, medical assistant, workers' compensation, or similar equivalent combination of education and experience
* Medical terminology expertise preferred
* Worker's compensation, disability, and/or liability claims processing experience preferred
* Customer Service experience in the medical field preferred
* Ability to utilize an Electronic Medical Record or other electronic platform
* Demonstrated ability to use Microsoft applications and basic electronic technology understanding
* Computer literacy, including MS Word, Excel, and Outlook
* Proficiency in Microsoft Office, tech-savvy
* Reliable High-Speed Cable or Fiber Optic Internet service and Internet Router in established home office
* Excellent Communication Skills via Phone, E-Mail, Text, Verbal, and Documentation Skills and provide 24-hour follow-up to all communication
**Skills and Competencies**
* Strong attention to detail and organizational skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong analytical and problem-solving skills
* Ability to maintain confidentiality and handle sensitive information
* Proficiency in Microsoft Office and electronic medical records
* Strong customer service skills and ability to work with diverse populations
**Career Growth Opportunities and Learning Benefits**
* arenaflex offers a comprehensive training program to ensure your success in your role
* Opportunities for career growth and advancement within the company
* Access to ongoing education and training to enhance your skills and knowledge
* Collaborative and supportive work environment with a team of experienced professionals
**Work Environment and Company Culture**
* arenaflex is a remote-friendly company, offering flexible work arrangements to support work-life balance
* Collaborative and supportive work environment with a team of experienced professionals
* Opportunities for professional growth and development
* Comprehensive benefits package, including medical, dental, vision, 401k, and matching, PTO, disability, and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits
**Compensation and Benefits**
* Competitive hourly rate ($24.03 hourly)
* Comprehensive benefits package, including medical, dental, vision, 401k, and matching, PTO, disability, and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits
* Opportunities for professional growth and development
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for helping others, we encourage you to apply for this exciting opportunity. Please submit your resume and complete the application. arenaflex is an equal opportunity employer and welcomes applications from diverse candidates.
**Equal Employment Opportunity Statement**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other classification protected by federal, state, or local laws.