Join Oak Street Health as a Medical Scribe and Revolutionize Primary Care
At Oak Street Health, we're on a mission to 'Rebuild healthcare as it should be' by providing personalized primary care for older adults on Medicare. Our innovative care model focuses on the quality of care over the volume of services, and we're looking for talented individuals to join our team as Medical Scribes. As a Medical Scribe at Oak Street Health, you'll play a vital role in supporting our primary care providers with clinical documentation, ensuring they can focus on delivering exceptional care to our patients.
About the Role
The Medical Scribe role is a full-time position in our primary care setting, where you'll work closely with providers to document patient encounters, assist with clinical documentation improvement, and provide administrative support to the care team. Our Scribes, or Clinic Informatics Specialists (CISs), are essential members of our care team, and we're looking for individuals who can commit to at least 1-2 years in this role.
Key Responsibilities
- Documenting Patient Encounters (~80%):
- Joining providers in the exam room to observe patient visits
- Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
- Assigning appropriate CPT and ICD-10 codes
- Preparing After Visit Summaries
- Consulting with providers to ensure accurate and specific documentation
- Clinical Documentation Improvement (~10%):
- Requesting and reviewing medical records
- Leveraging Oak Street's population health tools to support clinical documentation improvement
- Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
- Consulting with providers on clinical documentation opportunities
- Administrative Support (~10%):
- Placing orders and referrals
- Addressing tasks
- Supporting the care team with additional responsibilities related to clinical documentation
- Other duties as assigned
Essential Qualifications
To succeed as a Medical Scribe at Oak Street Health, you'll need:
- Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience
- Advanced listening and communication skills
- Strong computer literacy and ability to learn new technical workflows
- Ability to adapt to new workflows and quickly learn new concepts and skills
- Ability to type 70+ words per minute (strongly preferred)
- Ability and willingness to take direction and be a member of a team providing patient care
- Excellent job attendance, including the ability to work in-person in our clinics
- Ability to commit to at least 1 year in the role (2+ is ideal)
- Ability to work approximately 40-45 hours per week during clinic hours (full-time position) with predictable hours and break times
- Compliance with hospital and Oak Street Health policies, including HIPAA
- US work authorization
Preferred Qualifications
While not required, the following qualifications are strongly preferred:
- Prior clinical experience, including shadowing and/or volunteering
- Prior scribe or transcription experience
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where indicated)
Skills and Competencies
Our ideal candidate will possess the following skills and competencies:
- Competent: Ability to perform tasks accurately and efficiently
- Dependable: Reliability and accountability in completing tasks and meeting deadlines
- Inclusive: Ability to work effectively with diverse patient populations and care teams
- Seamless: Ability to integrate into our care team and workflows
- Someone who embodies being 'Oaky': Radiating positive energy, assuming good intentions, creating an unmatched patient experience, driving clinical excellence, taking ownership and delivering results, and being relentlessly determined
Career Growth Opportunities and Learning Benefits
As a Medical Scribe at Oak Street Health, you'll have the opportunity to:
- Gain practical, paid experience in a clinical setting
- Develop expertise in clinical documentation, value-based care, and chronic condition management
- Receive extensive on-the-job training in clinical workflows, population health data streams, and team-based care
- Pursue leadership development and continuing education stipends
- Take on high levels of responsibility and rapid advancement opportunities
Work Environment and Company Culture
At Oak Street Health, we're committed to creating a work environment that is supportive, inclusive, and focused on delivering exceptional patient care. Our company culture is built around our 'Oaky' values, which emphasize positive energy, good intentions, and a relentless pursuit of excellence.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- Paid vacation, sick time, and investment/retirement 401K match options
- Health insurance, vision, and dental benefits
- Opportunities for leadership development and continuing education stipends
- New centers and flexible work environments
- Opportunities for high levels of responsibility and rapid advancement
Why Oak Street Health?
By joining Oak Street Health as a Medical Scribe, you'll be part of a mission-driven organization that's changing the way healthcare is delivered. Our innovative care model is centered on the quality of care over the volume of services, and we're committed to making a meaningful impact on the lives of our patients.
Don't Hesitate, Apply!
We value a great attitude and a willingness to learn above all. If you're passionate about delivering exceptional patient care and are committed to being part of a team that's changing the healthcare landscape, submit your application today!
Oak Street Health is an equal opportunity employer, embracing diversity and encouraging all interested readers to apply. Learn more about our commitment to diversity, equity, and inclusion at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health
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