Experienced Operations Manager for Amazon Air - Leading Teams and Delivering Excellence in Logistics and Supply Chain Management

Join the Amazon Air Team: Elevate Your Career in Logistics and Supply Chain Management

Amazon Air is revolutionizing the logistics and supply chain management industry with its innovative approach to fast, reliable, and customer-centric delivery solutions. As a key player in Amazon's global network, Amazon Air is seeking an experienced Operations Manager to lead teams and drive excellence in our Wilmington, OH, location. If you're a motivated and results-driven professional with a passion for logistics and supply chain management, this is an exceptional opportunity to take your career to new heights.

About Amazon Air and the Role

Amazon Air is a global transportation provider that is dedicated to delivering high-quality service while prioritizing sustainability and customer satisfaction. As an Operations Manager at Amazon Air, you will be responsible for leading and developing a team of salaried and hourly talent to achieve exceptional results in safety, quality, attendance, and performance. You will be the driving force behind maintaining the highest levels of productivity and efficiency, leveraging data-driven decisions and analytical problem-solving to drive continuous improvement.

This role is not just about managing day-to-day operations; it's about being a leader who can inspire and motivate their team to achieve great things. You will have the opportunity to work on large-scope projects with site and regional impact, collaborating with various support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources, to develop plans that meet business objectives.

Key Responsibilities and Job Elements

• Leadership and Team Development: Support, mentor, and motivate your salaried and hourly workforce to achieve exceptional results.
• Project Management: Lead large-scope projects with site and regional impact, driving improvements in productivity and efficiency.
• Productivity Planning: Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Safety, Quality, and Customer Delivery: Manage safety, quality, productivity, and customer delivery promises, ensuring that customer orders are delivered at the right time, to the right location.
• Collaboration and Communication: Collaborate with all support teams to develop plans to meet business objectives, and communicate effectively with your team and stakeholders.
• Physical Demands: Lift up to 49 pounds and frequently push, pull, squat, bend, and reach. Stand/walk for up to 12 hours during shifts, and work in an environment with variable temperatures and noise levels.

Basic Qualifications

To be considered for this role, you must meet the following basic qualifications:

• A Bachelor's Degree or 2+ years of Amazon experience (blue badge/FTE).
• 3+ years of direct management experience for employees and their performance.
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Eligibility Requirements

Additionally, you must be able to fulfill the following eligibility requirements:

• FAA and DHS criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable.
• Secure appropriate airport authority and/or US Customs security badges, if applicable.
• Be subject to Department of Transportation (DOT) drug and alcohol testing, if applicable.

Preferred Qualifications

While not required, the following preferred qualifications will set you apart as a strong candidate:

• Experience managing a team of 2+ salaried employees and 70+ indirect employees.
• Experience scoping, leading, and implementing process improvements through Lean process, Kaizen, and/or Six Sigma.
• Demonstrated problem-solving skills and analytical skills.
• Excellent customer service skills, communication skills, and interpersonal skills.
• Track record of meeting or exceeding department performance goals.
• A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Experience in military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Career Growth Opportunities and Learning Benefits

At Amazon Air, we are committed to helping our employees grow and develop their careers. With our rapidly expanding network and continuous innovation, there are numerous opportunities for professional growth and advancement. As an Operations Manager, you will have the chance to develop your leadership skills, gain experience in logistics and supply chain management, and work on complex projects that drive business results.

Work Environment and Company Culture

Our work environment is fast-paced and dynamic, with a focus on innovation, customer satisfaction, and teamwork. We value diversity and inclusion, and strive to create a workplace that is welcoming and inclusive for all employees. As an Operations Manager, you will be working in a fulfillment center, sort center, delivery station, or other warehouse environment, where you will be surrounded by a team of dedicated professionals who share your passion for logistics and supply chain management.

Compensation, Perks, and Benefits

We offer a competitive compensation package, with a salary that reflects your experience and qualifications. In addition to your base salary, you will have access to a range of benefits, including:

• Health care (medical, dental, vision) coverage starting on day 1.
• 401(k) with company match.
• Holiday/overtime pay.
• Employee discount.
• Fully paid Maternity and Parental Leave options.

Conclusion

If you're a motivated and results-driven professional with a passion for logistics and supply chain management, we encourage you to apply for this exciting opportunity to join the Amazon Air team as an Operations Manager. With our commitment to innovation, customer satisfaction, and employee development, we offer a dynamic and supportive work environment that is ideal for professionals looking to take their careers to the next level. Apply now and become a part of our team!

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