This is a remote position.
About Us
VirtuallyinCredible is a people-focused company that started with one Virtual Assistant and has grown to over a thousand home-based VAs. We are committed to providing excellent service to our clients while creating a supportive and growth-oriented environment for our team members.
We are currently looking for a General Virtual Assistant who will help deliver outstanding customer support and contribute to our continued success.
Responsibilities
- Provide customer support and manage client communications
- Handle calls and email inquiries
- Perform administrative tasks such as A/R, A/P, work order processing, notices, compliance, lease renewals, document preparation, and email management
- Assist with marketing and social media management
- Follow client-specific Standard Operating Procedures (SOPs)
- Stay updated on changes to SOPs and company guidelines
- Represent VirtuallyinCredible’s core values in all interactions
- Provide data, updates, and reports to the leadership team as needed
- Perform additional tasks as required
Requirements
Qualifications
- Fluent in written and spoken English
- Good American accent
- Willing to undergo background checking
- Quiet and professional home office setup
- Willing to work the graveyard shift
- Fast and reliable internet connection (minimum 10 Mbps) with backup
- Dependable electricity with power backup
- Computer Requirements:
- Windows: At least 12GB RAM, AMD Ryzen 5 2200/i5 8th gen or higher
- Mac: At least 8GB RAM
- Operating System: Windows 11 or macOS (Sequoia, Sonoma, Ventura, Tahoe)