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Role Description
This role involves processing insurance claims in a timely and accurate manner. Responsibilities include:
• Ensure the timely and accurate adjudication and payment of medical claims, following health plan policies and procedures.
• Maintain accurate and up-to-date notes of all claims processed.
• Process appeals and disputes by gathering and verifying claim information, researching and resolving claim issues, and communicating outcomes to appropriate parties.
• Become an in-house expert on all claims-related matters and provide answers and support to Customer Success and Customer Support teams.
• Identify operational issues and escalate them to the appropriate internal team.
• Contribute to teamwide goals to improve claims processes and integrate additional functions into daily operations.
• Work independently and as part of a team to meet deadlines and daily processing quotas.
Qualifications
• Two-year degree and/or two years of claims adjudication and processing experience
• Unparalleled attention to detail
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Fast learner, entrepreneurial, self-directed
• Ability to meet deadlines and work under pressure
• Experience in claims processing, knowledge of insurance principles and procedures is a plus
Benefits
• Stock options in rapidly scaling startup
• Flexible vacation
• Medical, dental, and vision Insurance
• 401(k) and HSA plans
• Parental leave
• Remote worker stipend
• Wellness program
• Opportunity for career growth
• Dynamic start-up environment
Company Description
Sana’s vision is to make healthcare easy. We aim to create an experience that simply feels easy when you need to access our healthcare system.