Job Description:
• Drive the performance of a team of Consultants, meeting and exceeding all KPI targets.
• Manage attrition, shrinkage, and other critical metrics of the team.
• Coach and mentor Consultants, providing feedback and performance management.
• Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
• Drive organizational initiatives within the team from time to time.
Requirements:
• Must hold a current, active Claims Adjuster License in good standing for at least 2 years
• Minimum of 2 years of experience managing a team
• Be able to work in MS Office
• Be able to work in a fast-paced environment
• Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
• Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
• Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
Benefits:
• Health insurance
• Retirement plans
• Paid time off