Do you crave a career that truly makes an impact in people’s lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day.
Leidos QTC Health Services is seeking a Learning & Development Rep to support our HR Learning and Development team. You will design and deliver programs to train all levels of personnel. You will develops tests and visual aids, conducts training classes, and develops criteria for evaluating effectiveness of training activities. Keeps abreast of training and development research: learning theory, motivation theory, and new materials, methods, and techniques. Develops in-house programs and practices to identify developmental needs, including preparing personnel for more responsible positions and increasing effectiveness in present assignments. This role may evaluate and/or oversee contractors or vendors to develop and/or administer training programs.
Primary Responsibilities:
- Conduct orientation and job specific training for new team members to ensure understanding of the job, responsibilities, policies and procedures
- Train team members on VA compensation and pension disability worksheets and QTC report writing software
- Conduct team member refresher and update training
- Develop training plans, calendars, and assist with training material development
- Schedule training programs and ensure set up of materials and equipment in a timely and efficient manner
- Update existing training procedures as necessary
- Participate in the training team expansion requirements for corporate departments
- Analyze, evaluate, and provide feedback related to training effectiveness
- Test, evaluate, and offer feedback on new system updates
- Provide operations support to team members as needed
- Perform other duties and responsibilities as assigned
Required Qualifications:
- Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education
- 7 to 10 years of experience as a successful operational team member
Preferred Qualifications:
- Excellent customer service skills
- Excellent verbal and written communication skills
- Proficient in medical terminology
- Ability to work independently and in a team-oriented environment
- Ability to organize, plan and coordinate multiple tasks with a high sense of urgency and follow-through
- Ability to work effectively with people from diverse backgrounds
- Must be flexible and adaptable to change
Additional Information:
- Shift: Mon-Fri 8:00 am - 5:00 pm
- Travel Requirements: Up to 5%
- Training: 12- 16 weeks onboarding / training development
About Leidos QTC Health Services
Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information.
Compensation and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
This role may fall under the Service Contract Act (SCA), a federal law which provides for a U.S. Department of Labor-prescribed minimum prevailing rate of pay and certain benefit levels. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos QTC Health Services will also consider for employment qualified applicants with criminal histories consistent with relevant laws.