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Posted Mar 21, 2026

Patient Accounts Representative – Bilingual English/Spanish

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Job Description: • Use your medical billing knowledge and excellent customer service skills to answer all billing related questions while collecting from patients to ensure patient satisfaction and meeting UW Health’s self-pay collection goals. • Assist patients to ensure swift resolution of outstanding balances by providing information regarding billing practices, policies, and patient billing statements. Requirements: • High School Diploma or equivalent Required • Associate's Degree in Business, Finance, Health Information Management or related field Preferred • Experience with customer service, insurance, finance, or medical office Preferred • UW Health Revenue Cycle experience Preferred • Epic Experience Preferred Benefits: • An excellent benefits package, including health and dental insurance • Paid time off • Retirement plans • Two-week paid parental leave • Adoption assistance • Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being • Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. Apply Now Apply Now