Note: The job is a remote job and is open to candidates in USA. Supreme Optimization is a company focused on becoming the leading provider of AI-enabled marketing services for life science and pharma companies. They are seeking a PhD Scientist to serve as an embedded AI concierge, implementing and managing AI-powered workflows for client accounts in the life sciences sector.
Responsibilities
- Serve as the embedded AI concierge on assigned client accounts, providing dedicated support (approximately 10 hours per month per account) to help teams leverage AI across their workflows
- Implement AI workflows and agent configurations for life science and pharmaceutical clients across a variety of engagement types
- Conduct research and content curation to build and maintain client-specific Knowledge Lakes aligned with business objectives
- Work closely with AI Solutions Architects who will provide strategic direction; translate their blueprints into live platform configurations
- Evaluate AI agent performance and provide data-driven recommendations to improve output quality and workflow efficiency
- Translate complex scientific content into structured, AI-ready knowledge assets aligned with client needs and user intent
- Partner closely with Engineers, content, and account teams to ensure alignment across client deliverables
- Present platform capabilities, workflow updates, and strategic recommendations directly to clients
- Curate, organize, and quality-check content within client Knowledge Lake environments — strategically determining what data and content is needed for each account
- Configure and test AI agents across platform suites (Growth, MLR, Creative, Strategy)
- Support Medical Legal Regulatory (MLR) review workflows and compliance-ready content processes
- Develop detailed implementation briefs and onboarding documentation for client teams
- Support new client setup by preparing platform environments and training materials
- Monitor AI agent and platform performance using internal analytics tools
- Analyze usage data to assess impact and inform ongoing workflow optimization
- Develop clear reporting that translates platform performance into actionable recommendations
- Identify opportunities to improve client workflows and expand platform adoption
- Prepare data-driven reports and contribute to client-facing presentations
Skills
- PhD in a life science field, such as Biology, Biochemistry, Genetics, Cellular Biology, Neuroscience, Microbiology, or Immunology
- Excellent written and verbal communication skills
- Strong organizational skills and ability to manage multiple projects simultaneously
- Comfortable working directly with clients and building professional relationships
- Curious, analytical thinker with a creative problem-solving mindset
- Open to feedback and committed to continuous improvement
- Dependable, deadline-driven, and detail-oriented
- Fluent English for client communication and scientific content development
- Highly organized and methodical
- Tactful and professional communicator
- Positive, proactive attitude
- Strong 'people skills.'
- Data-driven and strategic thinker
- Comfortable learning and working with new technology platforms
- Eager to learn and grow in AI-enabled life science services
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid parental leave
- Paid time off
- Vision insurance
Company Overview
- Supreme Optimization is leading digital first, performance marketing agency focused exclusively on the life sciences. It was founded in 2015, and is headquartered in San Juan, NA - Puerto Rico, PRI, with a workforce of 201-500 employees. Its website is https://www.supremeopti.com.