Join Our Team: Empowering Young Minds and Supporting Families
At KinderCare Learning Companies, we're on a mission to provide high-quality early childhood education and child care options for families across the nation. As the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we're committed to crafting a world where children, families, and organizations can thrive. We're seeking a highly skilled and dedicated Remote Subsidy Tuition Field Coordinator I to join our team, supporting our centers and child care assistance programs in Kentucky, Indiana, Delaware, or Maryland.
About the Role
This fully remote position offers the flexibility to work from anywhere, while making a meaningful impact on the lives of children and families. As a Subsidy Tuition Field Coordinator, you'll play a critical role in ensuring compliance with federal, state, and local agencies, as well as company policies and procedures. You'll provide exceptional customer service to field operations and government agencies, while driving success in our centers and child care programs.
Key Responsibilities
- Align with company and subsidy tuition strategy, goals, and objectives, adapting to change and driving success in assigned centers.
- Acquire agency contracts, reviewing requirements and ensuring compliance with regulations.
- Process and maintain authorizations, partnering with centers and agencies to secure reimbursements and resolve any issues.
- Complete accounts receivable transfers and discounts, compiling weekly details and updates for field operations.
- Review attendance documents, completing the billing process in accordance with agency guidelines and company policies.
- Reconcile payments to accounts receivable, addressing re-bill and/or refund opportunities, and following up on outstanding balances.
- Prepare and distribute reports, monitoring for unusual items and resolving or raising issues as needed.
- Audit and reconcile center financial records, completing adjustments and ensuring accuracy.
- Maintain and store subsidy records in accordance with agency guidelines and company policies.
- Form effective relationships with internal and external partners, including field operations and child care agencies.
- Participate in huddle calls and center director meetings, maintaining a customer-focused approach.
- Prepare audit documentation and report notifications of agency audits, demonstrating full ownership for assigned centers.
- Perform all functions in a timely and accurate manner, with a high degree of professionalism and integrity.
Qualifications and Skills
To succeed in this role, you'll need:
- A High School diploma or equivalent.
- Preferred bookkeeping, billing, and accounts receivable experience.
- Proficiency in 10-key and strong digital literacy, covering financial systems and general office software, including MS Office (Word, Excel, PowerPoint) and email.
- Excellent customer service, professionalism, conflict resolution, and collaboration skills.
- Effective verbal and written communication skills, with the ability to work independently and prioritize tasks in a multi-tasking environment.
- Strong analytical and problem-solving skills, with the ability to meet deadlines and work overtime hours as needed.
- Ability to withstand long periods of sitting and frequent use of computer and telephone.
- Occasional overnight travel and travel between alternate center and office locations may be required.
Career Growth and Learning Benefits
At KinderCare Learning Companies, we're committed to supporting the growth and development of our employees. As a Remote Subsidy Tuition Field Coordinator, you'll have opportunities to:
- Develop your skills and expertise in early childhood education and child care.
- Build strong relationships with internal and external partners.
- Drive success in our centers and child care programs, making a meaningful impact on the lives of children and families.
- Access training and development programs to enhance your skills and knowledge.
Work Environment and Company Culture
We're a dynamic and supportive team, passionate about delivering exceptional experiences for children and families. As a remote employee, you'll enjoy:
- Flexible work arrangements, allowing you to work from anywhere.
- A collaborative and inclusive work environment, with opportunities to connect with colleagues and leaders.
- A culture that values diversity, equity, and inclusion.
- Access to a range of benefits and perks, including medical, dental, and vision benefits, employee assistance programs, and discounts on child care and other services.
Compensation and Benefits
We offer a competitive compensation package, with a salary commensurate with experience. Our benefits meet you where you are, supporting your overall well-being and work-life balance. You'll enjoy:
- Discounted child care benefits for your family.
- Medical, dental, and vision benefits for you and your family.
- Employee assistance programs to support your mental health and personal growth.
- Generous paid time off and holidays.
- Discounts on work necessities, such as cell phones and other services.
Join Our Team
If you're a motivated and dedicated professional, passionate about making a difference in the lives of children and families, we want to hear from you. Apply today to join our team as a Remote Subsidy Tuition Field Coordinator I, and let's build the future together.
We're an Equal Opportunity employer, committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
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