athenahealth is working to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Sales Compensation Associate manages day-to-day operations for sales variable compensation programs, ensuring accurate plan administration and timely payments while collaborating closely with various departments.
Responsibilities
- Create, maintain, and distribute sales compensation plans and related communications
- Manage ongoing maintenance and administration of variable compensation programs throughout the year
- Process and validate commission payouts to ensure accurate and timely payments
- Investigate and resolve commission reconciliations and payment discrepancies; escalate when required
- Maintain and update detailed process documentation and internal controls for commissions operations
- Develop and deliver reports, dashboards, and analytics to support business and audit requirements
- Reconcile results across internal systems (e.g., Salesforce, Xactly) and ensure data integrity
- Engage with technical partners to identify automation opportunities and implement efficiency improvements
- Provide stakeholder training and act as a trusted advisor for employees receiving variable compensation
- Use AI-assisted productivity tools to streamline repetitive tasks and learn new AI tools to improve accuracy and throughput
- Participate in monthly accounting activities including commission accruals and expense reporting
- Support year-open activities: plan setup, configuration, validation, and distribution in collaboration with CSO, IT, and Compliance
- Participate in periodic analytic reviews of plans against business objectives and recommend adjustments
- Provide required documentation and evidence for internal and external audits
- Assist in ad-hoc projects to improve compensation design, reporting, or processes
Skills
- 1–2 years of experience in variable compensation, sales commission administration, or related finance/operations role (required)
- Experience using Xactly Incent and/or SPIFF required
- Proficiency with Excel at an intermediate to advanced level
- Strong attention to detail and ability to maintain confidentiality with sensitive compensation information
- Demonstrated problem-solving skills and ability to work with limited supervision
- Strong written and verbal communication skills for cross-functional collaboration
- Ability to prioritize multiple tasks and adapt to a fast-paced environment
- History of identifying process improvements or automation opportunities
- Bachelor's degree in Business, Finance, Accounting, or related field preferred
- Experience working with CRM systems such as Salesforce highly preferred
Benefits
- Commuter support
- Employee assistance programs
- Tuition assistance
- Employee resource groups
- Collaborative workspaces
- Flexibility
Company Overview
- Athenahealth is a provider of medical practice automation and claims management software to medical groups and health systems. It is a sub-organization of Bain Capital. It was founded in 1997, and is headquartered in Watertown, Massachusetts, USA, with a workforce of 5001-10000 employees. Its website is http://www.athenahealth.com.