Join the Costa Coffee US Team as a Senior Director Strategic Sales and Drive Business Growth in the Travel and Grocery Channels
Costa Coffee US, part of the world's leading self-serve coffee system, is seeking an experienced and skilled Senior Director Strategic Sales to join their team in a remote capacity. As a pioneer and game-changer in the industry, you will represent one of the most exciting brands in coffee to potential new customers and drive success in the Travel and Grocery channels.
About Costa Coffee US and the Role
Costa Coffee US is a part of the Coca-Cola family, offering a portfolio of over 250 products, including iconic and innovative brands such as Coca-Cola, Simply, Fairlife, and Topo Chico. As a Senior Director Strategic Sales, you will be responsible for developing and converting a sales pipeline in the Travel and/or Grocery Channel to achieve sales and OI targets for Costa AFH. You will be a key player in driving business growth, identifying and qualifying customer targets, and presenting tailored sales presentations to customers.
Key Responsibilities
- Develop and convert a sales pipeline in the Travel and/or Grocery Channel to achieve sales and OI targets for Costa AFH.
- Identify and qualify customer targets, make customer contacts, and develop tailored customer sales presentations consistent with Costa-provided tools.
- Present to customers, develop sales proposals, and convert qualified targets to customers through the installation process, all in line with the budget and business KPIs.
- Manage pilots with the objective of converting prospects to customers and ensure all pilots, contracts, and installations meet Costa requirements related to commercial/financial, brand excellence, quality, and safety.
- Fuel growth for the relevant Costa B2B platforms/propositions by providing specialist commercial and coffee industry expertise to Coca-Cola NAOU partners and direct Costa Customers in the USA, across the Channels.
- Engage with the largest Customers in the US, and in some cases, the World, and use Coca-Cola contacts to access C-suite contacts to influence Coffee strategy resulting in pilots for Costa Coffee platforms.
- Ensure the US Costa business unit meets the ABP targets by working with partners, internal and external, to ensure best-in-class customer acquisition through SME support, training, and driving the sales process.
- Influence a Customer's coffee strategy, aligning them to an espresso-forward trend, and sell contracts into Customers in various Channels to add experience and pace to progress.
Essential Qualifications and Requirements
- Bachelor's degree in Business or a related field.
- 7+ years of experience in defining the strategy and marketing plans to build a brand and the practical experience of commercializing and executing disparate operating models with direct people leadership/management experience.
- Experience across different functions demonstrating an ability to lead complex businesses and influence key stakeholders (brand management, category management, marketing, e-commerce, sales, and operations).
- Strong strategic and commercial acumen, able to provide impactful thought leadership to senior stakeholders.
- Experience working with data, specifically manipulation and analysis.
- Ability to communicate a compelling story to motivate and align internal and external clients to achieve a desired outcome.
- Ability to create a strategic plan that addresses customer needs while also driving company profitability.
Preferred Qualifications and Skills
- Previous experience in a face-to-face customer sales or operations role calling on senior-level buyers.
- General operations experience and project management experience.
- Prior experience in a combination of customer-facing roles, sales operations, supply chain, and bottler relationship management.
- Supply chain metrics, Lean/CI, Six-Sigma, process improvement, collaborative selling, negotiation, project management, portfolio management, and performance reporting.
- Beverage industry experience with strong exposure to warehouse delivery and DSD.
- Skills in Business Planning, Waterfall Project Management, Influencing, Sales Process, Customer Relationship Management (CRM), Sales Management, Collaborative Leadership, Consultative Sales Management, Sales Forecasting, Group Problem Solving, Communication, Operational Assessment, Long Term Planning, Business Development, and Solutions Selling.
What We Offer
As a Senior Director Strategic Sales at Costa Coffee US, you will have the opportunity to work with iconic and innovative brands, be exposed to world-class leaders, and expand your network. You will also have access to emerging digital platforms and marketing insights. We offer a competitive salary, full training, and the freedom and flexibility of a remote role.
Career Growth Opportunities and Learning Benefits
At Costa Coffee US, you will have the opportunity to drive business growth, develop your skills, and advance your career. You will be working with a talented team of professionals, and you will have access to training and development programs to help you succeed. As a Senior Director Strategic Sales, you will be able to leverage your experience and skills to drive success and make a meaningful impact on the company.
Work Environment and Company Culture
Costa Coffee US is a dynamic and fast-paced organization that values innovation, teamwork, and customer satisfaction. As a remote employee, you will be part of a distributed team and will have the flexibility to work from anywhere. We encourage collaboration, creativity, and open communication, and we are committed to creating a work environment that is inclusive and supportive.
Compensation, Perks, and Benefits
We offer a competitive salary and a comprehensive benefits package that includes opportunities for growth and development. As a member of the Coca-Cola family, you will have access to a portfolio of iconic and innovative brands, as well as exposure to world-class leaders and emerging digital platforms.
Join Our Team!
If you are a motivated and experienced sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply now and take the first step towards a rewarding career with Costa Coffee US!
Apply Now