About the position
We are seeking a dependable, entry-level Online Hotel Reservationist to assist in handling hotel bookings for our travel clients. This work-from-home position is ideal for someone looking to break into the travel industry, enjoys helping others, and is detail-oriented. You will be trained to manage hotel reservation requests, supplier platforms, and client preferences.
Responsibilities
• Search and recommend hotel accommodations based on client preferences and travel dates
• Assist with quoting, reserving, and confirming hotel stays
• Coordinate with hotel partners to secure the best available options
• Track reservation details, deadlines, and changes
• Provide outstanding support and timely follow-up to clients
• Maintain accurate booking records and client preferences
Requirements
• High attention to detail and customer service mindset
• Comfortable working with email and online booking systems
• Good communication and organizational skills
• Ability to work independently and follow provided training
• No prior travel or hospitality experience required—training included
Nice-to-haves
• Enthusiasm for travel is a plus
Benefits
• 100% remote, flexible work schedule
• Personalized onboarding and ongoing mentorship
• Entry-level position with income potential based on project and performance contributions
• Access to exclusive hotel rates and travel perks after training
• Opportunities for advancement into planning or client-facing travel roles