About the position
Lynch Consultants is seeking an experienced COTS Training Lead to develop and execute a comprehensive training strategy for a Federal Government program. This role will ensure thousands of lenders across the United States are effectively trained to use multiple Commercial Off-The-Shelf (COTS) products focused on Appraisal Management. These platforms enable lenders to submit appraisal requests, receive results, and interact with advanced features. Work Location and Schedule: Washington D.C area is preferred on a hybrid schedule – first 6 months primarily in Arlington, VA headquarter. Salary: $115k - $124k/yr (reflective of experiences)
Responsibilities
• Lead Training Strategy & Execution: Design and implement a nationwide training plan for lenders and government users.
• Develop Training Materials: Create training modules, courses, presentations, FAQs, and user guides tailored to diverse audiences.
• Deliver Training Sessions: Conduct virtual and onsite presentations for large audiences (up to thousands of lenders).
• Team Leadership: Manage and mentor a small training team to ensure timely and high quality delivery.
• Stakeholder Collaboration: Work closely with program managers, technical teams, and client representatives to align training with system functionality and program goals.
• Continuous Improvement: Gather feedback and refine training content for clarity, engagement, and effectiveness.
Requirements
• MUST be a U.S. Citizen
• MUST have a BA/BS degree +9 years of overall relative experience managing COTS products
• MUST be eligible to obtain a Public Trust clearance
• MUST be located in the D.C. Metropolitan/DMV (VA/MD) area
• Strong instructional design and presentation skills.
• Ability to develop comprehensive training approaches and materials.
• Excellent communication and stakeholder management abilities.
• Comfortable presenting in front of large audiences (virtual and in person)
• Ability to travel for onsite training sessions as needed
Nice-to-haves
• Real-Estate experience
• Housing Appraisal Management experiences
• Veterans Affairs Administration experience
• At least +3 years of relative COTS Training experience as a lead
Benefits
• competitive compensation package
• employer-supported 401(k)
• world-class health benefits
• paid vacation and holidays
• programs that support your well-being
• Professional development and training opportunities
• Coaching, mentorship, and career flexibility
• The chance to work on meaningful projects that impact national security, healthcare, veterans, and families across the U.S.