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Posted Sep 14, 2025

Experienced Manager for Platform & Generative AI Strategic Operations - Remote

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Transforming the Future of Work with ServiceNow

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to work smarter, faster, and better. With a rich history dating back to 2004, we've been at the forefront of innovation, bringing our intelligent cloud-based platform to over 8,100 customers, including 85% of the Fortune 500. As we continue to push the boundaries of what's possible, we're seeking a talented Manager for Platform & Generative AI Strategic Operations to join our team.

About the Role

As a key member of our Platform Strategic Operations team, you'll play a vital role in shaping our user-centered Gen AI product strategy, driving business growth, and operational excellence. This is a unique opportunity to work cross-functionally with product, engineering, design, and other teams to accelerate our Gen AI products and make a meaningful impact on our customers.

Key Responsibilities

Qualifications & Skills

To succeed in this role, you'll need:

What We Offer

At ServiceNow, we offer a comprehensive compensation package that includes:

Our compensation package is designed to reward our employees for their hard work and dedication, and we offer a range of benefits to support their well-being and career growth.

Career Growth & Development

At ServiceNow, we're committed to helping our employees grow and develop their careers. As a Manager for Platform & Generative AI Strategic Operations, you'll have the opportunity to:

Our Culture & Work Environment

At ServiceNow, we approach our distributed world of work with flexibility and trust. We offer a range of work personas, including flexible, remote, and required in-office options, to support our employees' diverse needs. Our culture is built on a foundation of inclusivity, diversity, and collaboration, and we're committed to creating an accessible and inclusive experience for all employees.

Why Join Us?

If you're a motivated and talented professional looking to make a meaningful impact in the AI/Gen AI space, we want to hear from you. At ServiceNow, we're passionate about empowering organizations to work smarter, faster, and better, and we're committed to helping our employees grow and develop their careers. Apply today to join our team and be part of shaping the future of work!

Equal Opportunity Employer

ServiceNow is an equal opportunity employer, committed to diversity and inclusion. We welcome candidates from diverse backgrounds, including non-traditional paths, and encourage you to apply even if you don't meet every qualification. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

If you're ready to take the next step in your career and join a team that's shaping the future of work, please submit your application today. We can't wait to hear from you!

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