Optum, a global organization, is dedicated to delivering care aided by technology to help millions of people live healthier lives. Our team's work directly improves health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. We pride ourselves on a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. By joining us, you will be part of a mission to advance health equity on a global scale, making a real impact on the communities we serve.
The Pharmacy Care Technician will play a crucial role in supporting the successful implementation and execution of all pharmacy programs and processes. This position provides an opportunity to work closely with pharmacy staff, ensuring that program processes and operational responsibilities are met. Additionally, you will be involved in troubleshooting member issues identified by the pharmacy staff during member outreach calls, contributing to the overall quality of our services.
To succeed in this role, you will need a combination of education, experience, and skills. The required qualifications include:
Preferred qualifications include:
Beyond the technical skills, we are looking for individuals with excellent organizational skills, customer service skills, and verbal and written communication skills. The ability to handle escalated issues professionally, maintain strict confidentiality, and demonstrate a high degree of professionalism in personal conduct and appearance are essential. Compliance with all organizational policies regarding ethical business practices and adherence to all department policies and procedures are also required.
At UnitedHealth Group, we are committed to your growth and development. You will have access to a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution. Our education reimbursement program and employee discounts are designed to support your personal and professional development. We believe in recognizing and rewarding your performance, providing clear direction on what it takes to succeed in your role and opportunities for development in other roles you may be interested in.
We pride ourselves on a dynamic work environment that is guided by diversity and inclusion. Our talented peers and comprehensive benefits create a supportive and engaging workplace. As a remote worker, you will need to have a dedicated workspace that meets our security and connectivity requirements. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
Our compensation package is competitive and commensurate with experience. You will also enjoy a range of perks and benefits, including paid time off, medical plan options, dental, vision, life & AD&D insurance, short-term disability, and long-term disability coverage. Our 401(k) savings plan, employee stock purchase plan, education reimbursement, employee discounts, and employee assistance program are designed to support your well-being and financial security.
If you are a motivated and skilled individual looking for a challenging and rewarding role, we encourage you to apply. This position offers the opportunity to make a real difference in the lives of our members, working in a dynamic and supportive environment. With competitive compensation, comprehensive benefits, and opportunities for growth and development, this is an ideal role for those seeking a long-term career in healthcare. Apply now and take the first step towards a fulfilling new role.
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