Freelance Content Writer

Freelance Content Writer - Careers At ChurnZero Career Opportunities with ChurnZero A great place to work.   Careers At ChurnZero Current job opportunities are posted here as they become available.     Back To Openings     Freelance Content Writer Department: Marketing Location: START YOUR APPLICATION We are a SaaS company in the customer success/customer growth space looking for an experienced Freelance Writer who can create thoughtful, high-quality content quickly. This role spans educational long(er)-form content and marketing copy, including blogs, ebooks, web copy, landing pages, email, social posts, and campaign assets. You should be able to turn ideas into clear, engaging, well-structured content for B2B SaaS audiences, including customer success leaders, revenue leaders, operations leaders, and practitioners. Job Title: Freelance B2B SaaS Content Writer / Copywriter Classification: Project based, contract Reports to: Senior Director, Marketing Communications Location: Remote - US, preference for ET / Central based Hourly Rate Range: $85.00 - $150.00 per hour What youll do - Write educational and thought leadership content such as blogs, guides, ebooks, and research-based assets (as needed) - Write conversion-oriented marketing copy for web pages, landing pages, email, and campaign assets - Repurpose content for different mediums - Create short-form promotional copy for LinkedIn posts, newsletters and other promotional outlets - Interview internal subject matter experts, as needed, and turn their insights into compelling, accurate content - Adapt to our brand voice and follow AP style - Work from briefs, but also suggest stronger angles, headlines, and narrative structures - Deliver clean first drafts on deadline and incorporate feedback efficiently What were looking for - 5+ years of experience writing for B2B SaaS, ideally in customer success, revenue operations, retention, onboarding, adoption, lifecycle marketing, or adjacent categories - Strong portfolio showing a mix of: - educational blog content - ebooks or white papers - website or landing page copy - email or campaign copy - social copy - Ability to write both informational and persuasive content - Strong research skills - Clear command of AP style - Proven ability to learn a companys tone and write in-brand - Strong project management skills and fast turnaround times - Familiarity with SEO fundamentals What success looks like - Drafts require light editing, not rewrites - Content sounds informed, specific, and useful not generic - You can move between a blog, an ebook section, a landing page, and a social thread without losing voice or quality - You are responsive, reliable, and consistently on deadline To apply please send / share the following: - 8 relevant writing samples, including at least one long-form educational asset (blog, ebook), as well as marketing material, web copy, social media - A short note describing your experience in B2B SaaS and any work in customer success, retention, lifecycle, or revenue topics - Your typical turnaround times About ChurnZero ChurnZero is the AI-powered platform and partner for customer growth, engineered for customer teams to deliver more recurring revenue and customer value at scale. ChurnZero's customer growth software connects proprietary Customer Success AI, analysis, and automation to the customer experience, enabling personalized in-app communication, advanced health scoring, actionable reporting, accurate revenue forecasting, and scalability across every stage of team maturity. ChurnZero's team prides itself on being a top-rated partner, consultant, and coach to customer teams worldwide. Founded in 2015, ChurnZero is a remote-first company with headquarters in Washington, D.C. START YOUR APPLICATION         Visit Our Home Page © 2026 ChurnZero Applicant Tracking System Powered by